Job Description • To Manage And Develop Trade Infrastructure And The Channels Of Distribution Especially Retailers For Financial Services And Ensure Dominance At Retail In The Assigned Territory.
• To Manage Customer Acquisition For Financial Services Within Assigned Territories
• To Manage Operation And Acquisition Of Merchant Network Within Assigned Territory
• Ensure Acquisition And Growth Of Revenue Generating Agents, Customers, Merchants And Ensures They Are Transacting
• Provide Informal Training In Shops On Products, Services And Promotions Being Run Relating To Financial Services And Carry Out On The Spot Training/Coaching Of All Visited Outlets In Territory ( 100% Of All Visited Outlets In Call Cycle)
• Manage Events And Promos, Generate Sub-Dealer Specific Promo Specification And Perform Post-Promo Evaluation
• Provide Weekly/Monthly Sales Activity Report, Market Intelligence Report And Initial Report To Field Service Engineers On State Of Network In Territory
• Monitor And Report Back On Network Quality And Other Sales Impacting Indices In Territory Covered
• Ensure Call Cycle Time Of 8-10 Visit A Day Per Territory Or As Business Requires
• Identify, Classify And Support All Players In Channels Of Distribution And Ensure Weekly / Monthly Database Update
• Ensure Availability Of Financial Services Product Availability In Channel Is >95% At All Times And Provide Weekly Product Availability Report Of All Visited Outlets During Call Cycles
• Ensure Information From Team Lead, Sales & Trade Development On Financial Services Partner And Retail Agent Product Distribution Is Confirmed And Relevant Dealers Followed Up And Provide Weekly / Monthly Report
• Oversee Market Activation/Storm For Financial Services Within Your Territory
• Oversee Activities Of Recruitment Agencies For Acquisition Of Customers For Financial Services
• Ensure Recruitment Agencies Allocate The Appropriate Number Of Canvassers As Assigned Within The Territory
• Oversee Activities Of Canvassers For Customer Acquisition And Ensure There Are Enough Boots On The Ground For Customer Acquisition
• Establish Consistent Channel Standards Including Branding As Per Channel Recommendation.
• Increase Brand Awareness – Signage, POS Distribution And Target 65% Visibility In The Channel Of Distribution (Trade Marketing Team Will Measure)
• Support All Identified Outlets With 100% Merchandizing As Appropriate And Defined.
• Manage Stock In Channel And Provide Appropriate Reports As Follows;
• Direct Outlets With Stock Challenges To Identified Financial Services Partners To Ensure There Is No Stock Out Within Assigned Territories
• Manage Liquidity Of At Agent Outlet To Ensure There Are Adequate Float ( Physical Cash And E-Money)
• Ensure QoS At Agent And Merchant Outlets
• Obtain And Record Info On Stocking From ALL Visited Outlets In Territory (Where From, When, Price, Where To & Why Still Pending >30days) And Report Weekly / Monthly.
• Provide Training On Site To Increase Product Knowledge
• Ensure Product Availability In Channel Is >95% At All Times And Provide Weekly Product Availability Report Of All Visited Outlets During Call Cycles
• Ensure Info From Team Lead On Financial Partners Product Distribution Is Confirmed And Relevant Agents Followed Up And Provide Weekly / Monthly Report
• Ensure All Visited Outlets Give Info On Where, When, Price Etc. Of Products And Provide Weekly Report
• Query All Products In Channel Older Than 30 Days From Date Of Purchase And Make Report To The Business On All Such Stock Weekly
• Target 65% Space Within Each Outlet (Trade Marketing Team Will Measure)
• Support All Identified Outlets With 100% Merchandizing As Appropriate And Defined.
• Ensure 100% POS Distribution To All Channels Of Distribution Within 14 Days Of Release
• Ensure 100% Replacement Of Expired, Damaged Or Obsolete Materials Within Territory And 100% Removal Of Obsolete Materials And Messages
• Obtain Info On Stocking From ALL Visited Outlets In Territory (Where From, When, Price, Where To & Why Still Pending >30days) – Record And Report Weekly / Monthly.
• Confirm That Retail Agents And Dealer Branches Are Contacted And Stock Receipt / Movement Verified - Produce Weekly Report
• Ensure Areas In Your Territory Without Adequate TP Or Sub Dealer Presence Is Filled By Encouraging TP Or Sub Dealers To Move Into Area.
• Build Relationship Between Lower And Upper Levels (I.E. Between Authorize Distributors And Sub Dealers), Support Trade Partners And Sub Dealers And Link Subs, Retailers Etc To Trade Partners And Help Nurture The Relationship
• Resolve All Issues/Queries With Regards To Activations, Products And Promotions
• Ensure Collaboration Between Sub Subs, Retailers Etc To TPs And Help Nurture The Relationship And Increase RRP
• Gather Market Information And Provide Feedback To Management
• Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
• Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB And Values.
Job Condition • Tool Of Trade Vehicle Provided
• May Be Required To Work Extended Hours / Weekends
• Work Is Carried Out Mostly In The Field
• A Valid Drivers License (Extensive Local Travel)
• Normal MTNN Working Conditions
Experience & Training Education:
• First Degree Preferably Social Sciences
• Fluent In English
Experience:
1-3years’ Experience In An Area Of Specialisation; With Experience Working With Others
• Experience Working In A Medium Organization
• Sales & Marketing Experience In A Fast Moving Consumer Goods Environment
Minimum Qualification: BSc, BTech, BEd, BTech Or HND
REGISTER HERE
For more Information: Visit the Webpage of MTN Nigeria Recruitment
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