Job Title CUSTOMER SERVICE OFFICER
Job Level Entry Level
Specialization Customer Service
Job description
Build and maintain professional relationships, communicate with customers/partners as well as internal stakeholders and continuously update and key data in current CRM System.Manage order handling process from reception of the order to the delivery and payment.
Maintain a strong focus on proactive Orderbook Management.
Handle quotations according to local delegation rules, activities for generation of leads, and proactive follow-up.
Safeguard the fulfilment of customer delivery requirements, continuous follow-up of schedules, delivery pattern, supply and shipments, service deliveries, logistic cost and selecting the most cost-effective supply option.
Contribute to promoting the company’s e-commerce solutions.
Manage post sales activities (claims, returns etc.) and coordinate implementation of corrective actions.
Support account/sales manager with contract preparation, sales history analysis and opportunity development across platforms.
Handle the Payment Collection process on goods transit, overdue, payment conditions, credit limits and contributing to a positive cash-flow.
Know the designation system, main products, relevant technology platforms as well as production and stocking points within relevant area of responsibility.
Contribute to the development and improvement of existing and new processes.
Build and maintain professional relationships, communicate with customers/partners as well as internal stakeholders and continuously update and key data in current CRM System.
Job Summary
We are in need of Customer Service Officer, a candidate with good communication skill, ability to relate with customers fluently ,identify customers problem and proffers solution.
We are in need of Customer Service Officer, a candidate with good communication skill, ability to relate with customers fluently ,identify customers problem and proffers solution.
Job Type Permanent
Package includes
Other benefits
Minimum qualification OND
ADVERT DETAILS
Posted Date 4/6/2018
Application deadline 4/30/2018
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Keep checking for more updates.More States will be added.
NASARAWA LOCATION - APPLY HERE
KWARA LOCATION - APPLY HERE
KOGI LOCATION - APPLY HERE
KEBBI LOCATION - APPLY HERE
KATSINA LOCATION - APPLY HERE
GOMBE LOCATION - APPLY HERE
ENUGU LOCATION - APPLY HERE
EKITI LOCATION - APPLY HERE
EDO LOCATION - APPLY HERE
EBONYI LOCATION - APPLY HERE
BAYELSA LOCATION - APPLY HERE
BENUE LOCATION - APPLY HERE
BORNO LOCATION - APPLY HERE
CROSS RIVER LOCATION - APPLY HERE
DELTA STATE LOCATION - APPLY HERE
ABIA LOCATION - APPLY HERE
ADAMAWA LOCATION - APPLY HERE
AKWA IBOM LOCATION - APPLY HERE
ANAMBRA LOCATION - APPLY HERE
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