Those with critical/Minor problem(s) should have direct upper hand communication with the NPVN immediate correction Department, Abuja on
this E-mail:
support@npvn.desk-mail.com
Pls make sure you define your problem(s) and correction details properly. This could be your final bus stop, so use this opportunity well. They may reply you immediately or hours later.
HOW TO WRITE TO THAT E-MAIL ADDRESS.
Example: if your problem is non payment.
(A) E-mail title : Non payment of stipends
(B) The body of your message should be like this:
1) Full name
2) The email address you registered with
4) Your bank account number
5) Your BVN
6) NPOWER program: teach, AGRO or health?
7) Your State, Your local government
9) Phone number you registered with
10) Your bank name
Please you don't need to greet anybody as you write, avoid unnecessary words and sentences. Go straight to your point, don't tell stories because they don't have time to read story, because too many complaints are on their table to attend to.
WARNING:
when you have sent your message, please do not send another one, wait till that one is resolved. When you send your message, make sure you keep checking your NPVN profile to see whether or not your issue has been resolved or sorted out. The best.
